At Your Service for Bespoke Inquiries
Whether discussing custom architectural brassware, trade partnerships, or order status, our client relations concierge is dedicated to providing immediate and personalized support.
Direct Inquiry
contact@moroccopper.com
Click to send an email to our concierge team
Client Line
+1 (307) 888-9692
Toll-free customer care & consultations
Registered Corporate Office
30 N Gould St Ste R
Sheridan, WY 82801, United States
Concierge Knowledge
Frequently Asked Questions
Everything you need to know about our handcrafted architectural pieces, living finishes, shipping timelines, and custom commissions.
Unlacquered brass is kept raw without a clear protective sealant. As it interacts with air, moisture, and natural touch, it continuously develops an organic patina unique to your environment—aging gracefully into a warm, character-rich golden brown tone.
In-stock items ship within 2 to 4 business days. For handcrafted architectural fixtures, custom forging takes approximately 2 to 3 weeks. Express tracked courier delivery typically takes 3 to 7 business days worldwide.
For routine care, simply wipe with a soft, damp cloth and mild dish soap. Avoid harsh chemicals or abrasive sponges. If you prefer to restore the original bright mirror shine, any specialized brass polish (such as Wright's or Brasso) will remove the patina instantly.
Yes, we partner closely with interior designers, architects, and luxury homeowners. We accept bespoke dimension requests and offer exclusive trade programs. Contact our concierge at contact@zniberglobal.store for tailored quotes.
We accept returns on standard items within 30 days of delivery, provided the pieces are unused and in their original packaging. Bespoke or custom-modified architectural items are non-refundable.